WE DELIVER NATION WIDE. Use the code "IVE ARRIVED" for 10% off your first order.

Shipping and Collection

Please read our shipping & returns policies before placing your order. Should you have any questions, please contact us. We are here to help.

NATIONAL (SOUTH AFRICAN) DELIVERY

  • We deliver to all physical addresses within South Africa.
  • We do not deliver to post boxes.
  • We also offer collections from Bonnie Brae, Cape Town.
    • Details of collection under COLLECTION

DELIVERY CHARGES

  • A R65 Shipping fee will be charged on orders below R1200 going to main centres within the Western Cape.
  • A R99 Shipping fee will be charged on orders below R1200 going to main centres within ANY other South African Province.
  • FREE SHIPPING will apply to ANY order over the amount of R1200 nationwide.
  • Please note that delivery to areas outside of main centres, and some remote areas might result in additional fees.
  • These additional fees might in some instances be communicated with you after your order has already been completed. We apologize for any inconvenience caused.

Main Centres:

  • Cape Town, Johannesburg, Pretoria, Bloemfontein, East London, Port Elizabeth, George, Mossel Bay, Knysna, Plettenberg Bay, Oudtshoorn, 

DISPATCH OF ORDERS

  • Your goodies are all packed and printed to order, so please allow for a minimum of 5 working days from when we receive payment, until we send off with our trusted couriers.
  • Lead times may differ if customisation is required.
    Please email us on hello@geskenkebydosyne.co.za if you require a rush-order - we are always happy to help as best we can!
  • Geskenke by Dosyne strives to fulfill orders as soon as possible.
  • No dispatch on weekends or public holidays.

DELIVERY TIMES

  • Our Courier partners offer a Monday to Friday (09h00 – 17h00) delivery service.
  • No deliveries on weekends or public holidays.
  • Delivery to Main Centres usually occurs within 3 business days from dispatch of order.
  • All other deliveries should take place within 5 to 7 business days from dispatch of order.
  • We cannot guarantee any specific delivery date and time. If the Courier company is unable to effect delivery over three attempts, the parcel will be returned to the sender and delivery will be re-routed at client's expense.

COLLECTION

You are welcome to save yourself the courier fee and collect in person, please be mindful of the below arrangements as our Office is also our Home 🏠.
  • In-person collections during office hours and by appointment only. (Office hours: Mon - Thu 8:30 - 17:00, Fri 8:30 - 13:00)
  • Arrange via our Whatsapp number or email adres: hello@geskenkebydosyne.co.za. 
  • Prior arrangements MUST be confirmed before collecting.
  • Location:📍Bonnie Brae, Cape Town, 7570

INTERNATIONAL DELIVERY

  • Geskenke by Dosyne offers shipping to any country abroad. 
  • If you wish to place your order with Geskenke by Dosyne please contact us and notify us of the exact delivery address so that we can present you with a shipping quote BEFORE placing your order online.
  • The shipping fee will be an ADDITIONAL amount that needs to be settled before your order will be packed and shipped.