Please read our shipping & returns policies before placing your order. Should you have any questions, please contact us. We are here to help.
NATIONAL (SOUTH AFRICAN) DELIVERY
- We deliver to all physical addresses within South Africa.
- We do not deliver to post boxes.
- We also offer collections from Bonnie Brae, Cape Town.
- Details of collections times under COLLECTION TIMES
- A R65 Shipping fee will be charged on orders below R1200 going to main centres within the Western Cape.
- A R99 Shipping fee will be charged on orders below R1200 going to main centres within ANY other South African Province.
- FREE SHIPPING will apply to ANY order over the amount of R1200 nationwide.
- Please note that delivery to areas outside of main centres, and some remote areas might result in additional fees.
- These additional fees might in some instances be communicated with you after your order has already been completed. We apologize for any inconvenience caused.
- Cape Town, Johannesburg, Pretoria, Bloemfontein, East London, Port Elizabeth, George, Mossel Bay, Knysna, Plettenberg Bay, Oudtshoorn,
DISPATCH OF ORDERS
- Your goodies are all packed and printed to order, so please allow for 5 working days from when we receive payment, until we send off with our trusted couriers.
Lead times may differ if customization is required.
Please email us on email@example.com if you require a rush-order - we are always happy to help as best we can!
- Geskenke by Dosyne strives to fulfill orders as soon as possible.
- No dispatch on weekends or public holidays.
- Our Courier partners offer a Monday to Friday (09h00 – 17h00) delivery service.
- No deliveries on weekends or public holidays.
- Delivery to Main Centres usually occurs within 3 business days from dispatch of order.
- All other deliveries should take place within 5 to 7 business days from dispatch of order.
- We cannot guarantee any specific delivery date and time. If the Courier company is unable to effect delivery over three attempts, the parcel will be returned to the sender and delivery will be re-routed at client's expense.
- In person collections take place on Tuesdays.
- We offer two time slots (9h00 - 11h00; 17h00 - 18h00)
- If you choose to collect your package, arrange accordingly via our Whatsapp number or email adres: firstname.lastname@example.org.
- Prior arrangements MUST be made before collecting.
- Should the Tuesday in question coincide with a Public Holiday, arrangements will be made for the first available day thereafter.
- Geskenke by Dosyne offers shipping to any country abroad.
- If you wish to place your order with Geskenke by Dosyne please contact us and notify us of the exact delivery address so that we can present you with a shipping quote BEFORE placing your order online.
- The shipping fee will be an ADDITIONAL amount that needs to be settled before your order will be packed and shipped.